000 00471nam a2200169Ia 4500
008 170901s2002 xx 000 0 und d
020 _a8187036680
082 _a658.8342
_bV98M
100 _aVyas, H. Parimal
245 0 _aManaging and Measuring Consumers' Satisfaction
260 _aJaipur
_bBook Enclave
_c2002
300 _a251
650 _aManagement and Auxiliary services
650 _aTechnology (Applied sciences)
653 _aConsumers
942 _2ddc
_cBK
999 _c18606
_d18606