TY - BOOK AU - Dorner, Daniel G. AU - Gorman, G. E. AU - Calvert, Philip J. TI - Information needs analysis: principles and practice in information organizations SN - 9781856044844 U1 - 025.5 PY - 2015/// CY - Facet Publishing PB - London KW - Library use studies KW - Needs assessment KW - Information services ER -