TY - BOOK AU - Voudouris Christos AU - Gilbert Owusu TI - Service Chain Management: Technology Innovation For the Service Business SN - 9783540755036 U1 - 658.84 PY - 2008/// CY - Englend PB - Springer KW - Management and Auxiliary services KW - Technology (Applied sciences) KW - Marketing KW - Supply chain ER -