TY  - BOOK
AU  - Gililen, Terry
TI  - Assertiveness
SN  - 8173713030
U1  - 658.4094 
PY  - 2003///
CY  - Hyderabad
PB  - Universities Press
KW  - Management and Auxiliary services
KW  - Technology (Applied sciences)
KW  - Executive management
KW  - Personal characterstics
ER  -